FREE SHIPPING on orders over $50.
We ship via UPS from Comox, Vancouver Island, BC, Canada. We only ship to Canada & USA. Orders typically ship within 5 business days. If there is a delay in processing your shipment, expect to be be notified via email. Once your item ships you can expect your order to arrive within 3-7 business days depending on your location. For our customers in the US we act as your broker and process all the duties & taxes on your behalf .
UPS couriers don’t always give packages the love they deserve.
If you receive a package that was damaged in transit, let us know by email firstname.lastname@example.org with detail information and photos. Your shipment is fully insured and we need to contact the courier to make a claim for these incidents. Please retain all packing materials including the box as photographs of these may also be required by the courier as evidence for the claim. Damaged items can either be replaced or credited to your account - no refunds will be given.